Sunco Privacy Policy
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Thank you for viewing our Privacy Policy and giving us the opportunity to express our concern for the privacy of your personal information and the precautions we take to keep your information out of criminal hands. 
Sunco (The Sun Company) is a tanning bed and tanning product distributor located at:
876 Holliston Mills Road, Church Hill, TN  37642. 
We take your privacy seriously. 

Please read the following to learn more about our privacy policy.

 

Sunco does not rent, sell or share personal information which you provide to us either by visiting our site, visiting our facilities, contacting us by phone, mail, email or filling in any form on our website such as a request for catalog or online credit application except as required by law enforcement for any investigation requiring such disclosures.  No such information shall be released to any other outside source for marketing purposes neither do we request such information from any outside sources.

 

This privacy policy is effective at the time created and may be modified by us at any time.  Any such modifications will be noted here along with the date.  This privacy policy modified January, 2005.

 

Information Collection Methods

We gather information from the following sources:

1. When you visit our website, information is automatically collected by our internet servers (see below).

2. When you voluntarily fill out a form on our website, any information you provide as well as the information automatically collected by our internet servers is collected.

3. When contacting us by phone or fax to place an order or other reasons, any information you provide is collected.  (We currently do not monitor or record calls for any reason.)

4. When contacting us by email, your email address, ip address and information within the email are collected.

5. If visiting us in person to purchase a tanning bed or supplies or apply for credit, any information you provide to us by filling out any required paperwork is also collected and stored.

 

Information Collected and Stored

Information collected automatically by our internet servers when you visit our website include:

1. Your IP Address
2. The type of browser you use to access our website

3. The website that you were at immediately prior to visiting our website

4. The name and version of your computer’s operating system

5. The date and time you visited our site

6. The pages visited on our website and the amount of time you spent on each one

 

Information collected if you choose to contact us voluntarily by filling out an online form, sending email to us, placing an order, and especially filling out a credit application, may be more detailed and include more personal information.  Such information is considered by us to be highly sensitive material, especially where credit applications are concerned, and we do not share such information except with employees of Sunco who are responsible for handling that information for order fulfillment or otherwise handling a customer request or transaction.

 

Information Collection Purposes

The information collected automatically by our internet servers is generally used to gauge visitors as a whole and not individually.  By knowing times, dates, product pages most viewed, browsers used, when we have the most visitors at our website, etc., we can offer timely deals and sales that may be of interest to most visitors.

Names and addresses are used for mailing catalogs, shipping products, and knowing the location of financed property. 


Credit card information is used at the customers discretion to pay for orders or make finance payments. 


Email addresses sent from someone requesting a catalog have been collected beginning this year (2004) and will be used to send notifications about new products or an upcoming catalog (opt-out instructions will be included in our emails). Email sent to inquire about products or financing are only used to respond to customers and not used for marketing purposes.


Information provided to us by filling out a credit application is used only by our finance department to obtain credit reports and determine the credit worthiness of a potential customer.

 

Information Sharing and Disclosure

As stated above, Sunco does not rent, sell or share personal information which you provide to us either by visiting our site, contacting us by phone, mail, email or filling in any form on our website such as a request for catalog or online credit application except as required by law enforcement for any investigation requiring such disclosures.  No such information shall be released to any other outside source for marketing purposes neither do we request such information from any outside sources.

 

Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information in order to do their jobs.  We have physical, electronic, and procedural safeguards that protect personal information about you.

 

In addition, Sunco uses a GeoTrust Digital Certificate to keep your information safe.  What is a digital certificate? A digital certificate uses encryption to secure information traveling between our web site and the web servers on the Internet. When collecting information from a customer, such as name, address, or credit card number, a legitimate website needs a digital certificate to ensure the information is secure as possible. Digital certificates also provide authentication of our website and domain name owner. Visitors to our site can rest assured that they are conducting legitimate, secure transactions.

 

How do you know if a site is secure?  For one, you can look at the web address itself.  Most pages begin with “http”.  A secure site will begin with “https” – s for “secure”.  Another way is to look on your browser.  Most browsers (including Internet Explorer and Netscape) have a small picture of a padlock in the lower right corner of the screen.  Most of the time, it remains unlocked.  A secure site will display the padlock in a locked position.  In addition, if you click the locked padlock, you will see information verifying the security of the website.

 

If you do not feel comfortable communicating over the internet, please call our 800 number or contact us through US mail.  Contact information is at the bottom of this privacy policy.

 

 

Opting Out
Sunco will only send out mass emails two or three times a year to customers from whom we have received a request for our printed catalog.  We strongly support anti-spam ideas and laws and overwhelm our customers with unsolicited email.  Instructions for opting out (taking your email address off our list so that you do not receive further emails from us) will be included at the bottom of every email we send out. 

 

To quote a paragraph from www.whitehouse.gov:

“Spam is a problem for Americans. E-mail is an extremely important and effective means of communications and is used by millions of Americans on a daily basis for personal and commercial purposes. Its convenience and efficiency, however, are increasingly threatened by the rise in spam. Spam currently accounts for over half of all e-mail traffic. Today, most spam is fraudulent or deceptive in nature. The growth in spam also imposes significant costs on Internet Service Providers (ISPs), businesses, and other organizations, since they can only handle a finite volume of e-mail without making further investments in their infrastructure.”

 

Remember: Information you provide Sunco is by your choice.  Sunco will never solicit personal information via email and asks all internet users to refrain from responding to any such email claiming to be from Sunco or any such unsolicited email from anyone.  Email from Sunco will only be for the purpose to inform our list of email recipients of new products, offerings or catalogs. A response from you will never be required unless you are asking to be removed from our list. Information exchanged via email between you and a specific person at Sunco can always be verified by calling the toll free number.
 

If you would like to know more about how to protect yourself from unsolicited email, one helpful website can be found here:

http://www.spamhaus.org

 

To learn more about safe surfing on the net, check out this helpful website: http://www.ftc.gov/bcp/conline/pubs/online/sitesee.htm

 

Liability

To protect the integrity of our company, we must also make the following statement: Sunco will make every effort to keep your personal information private but shall not be held liable for the misuse of information gained by means beyond our control such as acts of God, natural disasters or other circumstances which would prohibit our ability to maintain the integrity and security of our systems.

 

Sunco, Inc.

876 Holliston Mills Road

Church Hill, TN  37642

800-382-8932

Fax: 423-357-9837
 

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